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HomeMy WebLinkAbout20250520 198 S Broadway Exterior Modification Owner's Manual and Installation ManualSPLIT-TYPE ROOM AIR CONDITIONER Owner’s Manual & Installation Manual IMPORTANT NOTE: Read this manual and SAFETY MANUAL(if any) carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference. Please check the applicable models, technical data, F-GAS(if any) and manufacturer information from the “Owner's Manual - Product Fiche ” in the packaging of the outdoor unit (European Union products only) or in the packaging of the indoor unit (model dependent) SENA/09HF/IQ SENA/09HF/OQ SENA/12HF/IQ SENA/12HF/OQ SENA/18HF/IQ SENA/18HF/OQ SENA/24HF/IQ SENA/24HF/OQ Unit Specifications and Features...........................................................07 Owner’s Manual Table of Contents Safety Precautions ...............................................................................04 Care and Maintenance ............................. .........................................11 Troubleshooting.................................................................................13 1. Indoor unit display..........................................................................................................................07 2. Operating temperature...................................................................................................................08 3. Other features ...............................................................................................................................09 4. Setting angle of airflow..................................................................................................................10 5. Manual operation (without Remote)...............................................................................................10 Installation Manual Accessories ...................... .....................................................................17 Unit Parts..............................................................................................19 Indoor Unit Installation .......................................................................20 1.Select installation location...........................................................................................................20 2.Attach mounting plate to wall....................................................................................................20 3.Drill wall hole for connective piping...........................................................................................20 4. Prepare r efrigerant piping................................................................................................................22 5.Connect drain hose.......................................................................................................................24 6.Connect signal and power cables................................................................................................25 7. W rap piping and cables...................................................................................................................26 8. Mount indoor unit........................... ...................................................................................................27 Outdoor Unit Installation.........................................................................28 1. Select installation location...............................................................................................................28 2. Install drain joint.............................................................................................................................29 3. Anchor outdoor unit.......................................................................................................................29 4. Connect signal and power cables....................................................................................................30 Refriger ant Piping Connection.........................................................32 A. Note on Pipe Length.....................................................................................................................32 B. Connection Instructions –Refrigerant Piping..................................................................................32 1. Cut pipe..................................................................................................................................32 2. Remove burrs..........................................................................................................................33 3. Flar e pipe ends........................................................................................................................33 4. Connect pipes.........................................................................................................................33 Air Evacuation...................................................................................35 1. Evacuation Instructions.................................................................................................................35 2. Refrigerant Release.......................................................................................................................35 Electrical and Gas Leak Checks........................................................37 Packing and unpacking the unit .....................................................39 T est Run.............................................................................................38 Installation Summary - Indoor Unit ..................................................18 3. Note on Adding Refrigerant..........................................................................................................36 Page 4  Sa f e t y Pr e c a u t i o n s Read Safety Precautions Before Operation and Installation The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION. Incorrect installation due to ignoring instructions can cause serious damage or injury. WARNING This appliance can be used by children aged from 8 years and above and persons with reduced This appliance is not intended for use by persons(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision European Union countries . WARNINGS FOR PRODUCT USE •If an abnormal situation arises (like a burning smell), immediately turn off the unit and disconnect the power. Call your dealer for instructions to avoid electric shock, fire or injury. •Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds. •Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion. •Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause explosion. •Do not • • Do not expose your body directly to cool air for a prolonged period of time. • • If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency. Safety Precautions Do not allow children to play with the air conditioner. Children must be supervised around the unit at all times. operate your air conditioner in a wet room such as a bathroom or laundry room. Too much exposure to water can cause electrical components to short circuit. In certain functional environments, such as kitchens, server rooms, etc., the use of specially designed air-conditioning units is highly recommended. •Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation. CLEANING AND MAINTENANCE WARNINGS •Turn off the device and disconnect the power before cleaning. Failure to do so can causeelectrical shock. •Do not clean the air conditioner with excessive amounts of water. WARNING This symbol indicates the possibility of personnel injury or loss of life. CAUTION This symbol indicates the possibility of property damage or serious consequences. Page 5  Sa f e t y Pr e c a u t i o n s CAUTION •Turn off the air conditioner and disconnect the power if you are not going to use it for a long time. •Turn off and unplug the unit during storms. •Make sure that water condensation can drain unhindered from the unit. •Do not operate the air conditioner with wet hands. This may cause electric shock. •Do not use device for any other purpose than its intended use. •Do not climb onto or place objects on top of the outdoor unit. •Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high. ELECTRICAL WARNINGS •Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. •Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock. • • • • • • • Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock. Do not modify the length of the power supply cord or use an extension cord to power the unit. Do not share the electrical outlet with other appliances. Improper or insufficient power supply can cause fire or electrical shock. If connecting power to fixed wiring, an all-pole disconnection device which has at least 3mm clearances in all poles, and have a leakage current that may exceed 10mA, the residual current device(RCD) having a rated residual operating current not exceeding 30mA, and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. For all electrical work, follow all local and national wiring standards, regulations, and the Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections can overheat and cause fire, and may also cause shock. All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units. All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock. The product must be properly grounded at the time of installation, or electrical shock may occur. TAKE NOTE OF FUSE SPECIFICATIONS The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board ,such as : T3.15AL/250VAC, T5AL/250VAC, T3.15A/250VAC, T5A/250VAC, T20A/250VAC, T30A/250VAC,etc. NOTE: For the units using R32 or R290 refrigerant , only the blast-proof ceramic fuse can be used. UV-C lamp(Applicable to the unit contains an UV-C lamp only) This appliance contains a UV-C lamp. Read the maintenance instructions before opening the appliance. 1. Do not operate UV-C lamps outside of the appliance. 2. Appliances that are obviously damaged must not be operated. 3. Unintended use of the appliance or damage to the housing may result in the escape of dangerous UV-C radiation. UV-C radiation may, even in small doses, cause harm to the eyes and skin. Page 6  Sa f e t y Pr e c a u t i o n s WARNINGS FOR PRODUCT INSTALLATION 1.Installation must be performed by an authorized dealer or specialist. Defective installation can cause water leakage, electrical shock, or fire. 2.Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire. In North America,installation must be performed in accordance with the requirement of NEC and CEC by authorized personnel only.) 3.Contact an authorized service technician for repair or maintenance of this unit. This appliance shall be installed in accordance with national wiring regulations. 4.Only use the included accessories, parts, and specified parts for installation. Using non-standard parts can cause water leakage, electrical shock, fire, and can cause the unit to fail. 5. 6. Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot support the unit’s weight, or the installation is not done properly, the unit may drop and cause serious injury and damage. 7. 8. 9. 10. 11. Do not turn on the power until all work has been completed. When moving or relocating the air conditioner, consult experienced service technicians for disconnection and reinstallation of the unit. How to install the appliance to its support, please read the information for details in "indoor unit installation" and "outdoor unit installation" sections . For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of any combustible materials. Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible gas accumulates around the unit, it may cause fire. Install drainage piping according to the instructions in this manual. Improper drainage may cause water damage to your home and property. Note about Fluorinated Gases 1. This air-conditioning unit contains fluorinated greenhouse gasses. For specific information on the type of gas and the amount, please refer to the relevant label on the unit itself or the “Owner's Manual - Product Fiche ” in the packaging of the outdoor unit. (European Union products only). 2. Installation, service, maintenance and repair of this unit must be performed by a certified technician. 3.Product uninstallation and recycling must be performed by a certified technician. 4. For equipment that contains fluorinated greenhouse gases in quantities of 5 tonnes of CO2 equivalent or more, but of less than 50 tonnes of CO2 equivalent, If the system has a leak- detection system installed, it must be checked for leaks at least every 24 months. 5. When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended. 4.Before opening doors and access panels bearing the ULTRAVIOLET RADIATION hazard symbol for the conducting USER MAINTENANCE, it is recommended to disconnect the power. 5. The UV-C lamp can not be cleaned, repaired and replaced. 6. UV-C BARRIERS bearing the ULTRAVIOLET RADIATION hazard symbol should not be removed. WARNING This appliance contains an UV emitter. Do not stare at the light source. Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail. NOTE: Different models have different front panel and display window. Not all the indicators describing below are available for the air conditioner you purchased. Please check the indoor display window of the unit you purchased. Remote Control Remote Control Holder (Some Units) Louver Front Panel Air Filter (pull up) Display window ECO intelligent eye Display Code Meanings Unit Specifications and Features Indoor unit display Un i t Sp e c i fi c a t i o n s an d F e a t u r e s “ ” for 3 seconds when: • TIMER OFF is set “ “ “ “ “ ” “ ”Displays temperature, operation feature and Error codes: “ ” when defrosting ” when Active Clean feature is turned on ” when 8°C(46°F) heating mode is turned on ” when ECO feature is activated ” when wireless control feature is activated HumidityBoost “ ” for 3 seconds when: • TIMER ON is set (if the unit is OFF, remains on when TIMER ON is set ) • FRESH , UV-C lamp, SWING, TURBO , ECO, BREEZE AWAY, ECO INTELLIGENT EYE or SILENCE feature is turned on • FRESH , UV-C lamp, SWING, TURBO , ECO, BREEZE AWAY, ECO INTELLIGENT EYE or SILENCE feature is turned off “ ” Page 7  Un i t Sp e c i fi c a t i o n s an d F e a t u r e s Page 8  Operating temperature When your air conditioner is used outside of the following temperature ranges, certain safety protection features may activate and cause the unit to disable. COOL mode HEAT mode DRY mode Room Temperature 17°C - 32°C (62°F - 90°F) 0°C - 30°C (32°F - 86°F) 10°C - 32°C (50°F - 90°F) Outdoor Temperature -30°C - 30°C (-22°F - 86°F) 0°C - 50°C (32°F - 122°F) -30°C - 50°C (-22°F - 122°F) To further optimize the performance of your unit, do the following: •Keep doors and windows closed. •Limit energy usage by using TIMER ON and TIMER OFF functions. •Do not block air inlets or outlets. •Regularly inspect and clean air filters. FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER Inverter Split Type When outside temperature is below 0°C (32°F ), we strongly recommend keeping the unit plugged in at all time to ensure smooth ongoing performance. NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this figure, the surface of the air conditioner may attract condensation. Please sets the vertical air flow louver to its maximum angle (vertically to the floor), and set HIGH fan mode. Un i t Sp e c i fi c a t i o n s an d F e a t u r e s Other Features •Auto-Restart If the unit loses power, it will automatically restart with the prior settings once power has been restored. Set temperature 1hr 1hr Keep running SLEEP Operation Saving energy during sleep Heat mode( -1 C/2 F) per hour for the first two hours Cool mode(+1 C/2 F) per hour for the first two hours A guide on using the infrared remote is not included in this literature package. Not all the functions are available for the air conditioner, please check the indoor display and remote control of the unit you purchased. NOTE: For multi-split air condtioners, the following functions are not available: Active clean function, Silence feature, Breeze away function, Refrigerant leakage detection function and Eco feature. •Anti-mildew When turning off the unit from COOL, AUTO (COOL), or DRY modes, the air conditioner will continue operate at very low power to dry up condensed water and prevent mildew growth. •Wireless Control Wireless control allows you to control your air conditioner using your mobile phone and a wireless connection. For the USB device access, replacement, maintenance operations must be carried out by professional staff. •Louver Angle Memory When turning on your unit, the louver will automatically resume its former angle. •Active Clean function -- The Active Clean Technology washes away dust, mold, and grease that may cause odors when it adheres to the heat exchanger by automatically freezing and then rapidly thawing the frost. A “pi-pi” sound will be heard. The Active clean operation is used to produce more condensed water to improve the cleaning effect, and the cold air will blow out. After cleaning, the internal wind wheel then keeps operating with hot air to blow-dry the evaporator, thus preventing the growth of mold and keeping the inside clean. -- When this function is turned on, the indoor unit display window appears “CL ” , after 20 to 45 minutes, the unit will turn off automatically and cancel Active Clean function. •Breeze Away This feature avoids direct air flow blowing on the body and make you feel indulging in silky coolness. •Refrigerant Leakage Detection The indoor unit will automatically display “EL0C” when it detects refrigerant leakage. •ECO Intelligent eye The system is controlled intelligently under Intelligent eye mode. It can detect the people’s activities in the room. In cooling mode, when you are away for 30 minutes, the unit will automatically lower the frequency to save energy(for Inverter models only). And the unit will automatically start and resume operation if sensing human activity again. •Sleep Operation The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only be activated via remote control. And the Sleep function is not available in FAN or DRY mode. When in COOL mode, the unit will increase the temperature by 1°C (2°F) after 1 hour, and will increase an additional 1°C (2°F) after another hour. When in HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour, and will decrease an additional 1°C (2°F) after another hour. The sleep feature will stop after 8 hours and the system will keep running with the final temperature reached. Page 9  Un i t Sp e c i fi c a t i o n s an d F e a t u r e s Setting vertical angle of air flow While the unit is on, use the SWING button on remote control to set the direction (vertical angle) of airflow. Please refer to the Remote Control Manual for details. The horizontal angle of the airflow can be set by remote control. please refer to the Remote Control Manual. NOTE ON LOUVER ANGLES When using COOL or DRY mode, do not set louver at too vertical an angle for long periods of time. This can cause water to condense on the louver blade, which will drop on your floor or furnishings. When using COOL or HEAT mode, setting the louver at too vertical an angle can reduce the performance of the unit due to restricted air flow. NOTE: According to the relative standards requirement please sets the vertical air flow louver to its maximum angle under heating capacity test CAUTION Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury. Fig. A Fig. B Setting Angle of Air Flow Setting horizontal angle of air flow • To operate your unit manually: 1.Locate the MANUAL CONTROL button on the right-hand side panel of the unit. 2.Press the MANUAL CONTROL button one time to activate FORCED AUTO mode. 3.Press the MANUAL CONTROL button again to activate FORCED COOLING mode. 4. Press the MANUAL CONTROL button a third time to turn the unit off. CAUTION The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote control is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit. Unit must be turned off before manual operation. Manual Operation(without remote) NOTE: Do not move louver by hand. This will cause the louver to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louver. Ran g e Manual control button AUTO COOL Page 10  Ca r e a n d Ma i n t e n a n c e Cleaning Your Indoor Unit BEFORE CLEANING OR MAINTENANCE ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE. CAUTION Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean. •Do not use chemicals or chemically treated cloths to clean the unit •Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform. •Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discolored. Cleaning Your Air Filter A clogged air filter can reduce the cooling efficiency of your unit, can also make the air flow irregular and too much noisy, so please clean the air filter as often as necessary. Once the abnormal noise of air flow is heard, please clean the air filter immediately. 1. The air filter is on the top of the air conditioner. 2. Hold both side of the top filter in the place marked with “PULL”, then pull it upwards. 3.If your filter has small air freshening filters, unclip them from the larger filter. Clean these air freshening filters with a hand-held vacuum. 4Clean the large air filter with warm, soapy water. Be sure to use a mild detergent. 5.Rinse the filter with fresh water, then shake off excess water. 6.Dry it in a cool, dry place, and refrain from exposing it to direct sunlight. 7.When dry, re-clip the air freshening filter to the larger filter, then install it back on the indoor unit. Hold both side of the top filter in the place marked with “PULL”, pull it upwards Care and Maintenance PULL Remove air freshening filter from back of larger filter(some units), clean with a hand- held vacuum. Page 11  Air Filter Reminders (Optional) Air Filter Cleaning Reminder After 240 hours of use, the display window on the indoor unit will flash “CL.” This is a reminder to clean your filter. After 15 seconds, the unit will revert to its previous display. To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “CL” indicator will flash again when you restart the unit. Air Filter Replacement Reminder After 2,880 hours of use, the display window on the indoor unit will flash “nF.” This is a reminder to replace your filter. After 15 seconds, the unit will revert to its previous display. To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “nF” indicator will flash again when you restart the unit. Maintenance – Long Periods of Non-Use If you plan not to use your air conditioner for an extended period of time, do the following: Clean all filters Turn on FAN function until unit dries out completely Turn off the unit and disconnect the power Remove batteries from remote control Maintenance – Pre-Season Inspection After long periods of non-use, or before periods of frequent use, do the following: Check for damaged wires Clean all filters Check for leaks Replace batteries Make sure nothing is blocking all air inlets and outlets Ca r e a n d Ma i n t e n a n c e CAUTION •Before changing the filter or cleaning, turn off the unit and disconnect its power supply. •When removing filter, do not touch metal parts in the unit. The sharp metal edges can cut you. •Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock. •Do not expose filter to direct sunlight when drying. This can shrink the filter. CAUTION •Any maintenance and cleaning of outdoor unit should be performed by an authorized dealer or a licensed service provider. •Any unit repairs should be performed by an authorized dealer or a licensed service provider.  Page 12  Common Issues The following problems are not a malfunction and in most situations will not require repairs. Issue Possible Causes Unit does not turn on when pressing ON/OFF button The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off. The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again. The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again. The indoor unit emits white mist In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist. Both the indoor and outdoor units emit white mist When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process. Troubleshooting The unit changes from COOL/HEAT mode to FAN mode The indoor unit makes noises A rushing air sound may occur when the louver resets its position. A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts. Both the indoor unit and outdoor unit make noises Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units. Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction. Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises. SAFETY PRECAUTIONS If ANY of the following conditions occurs, turn off your unit immediately! •The power cord is damaged or abnormally warm •You smell a burning odor •The unit emits loud or abnormal sounds •A power fuse blows or the circuit breaker frequently trips •Water or other objects fall into or out of the unit DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY! Tr o u b l e s h o o t i n g Page 13  Issue Possible Causes The outdoor unit makes noises The unit will make different sounds based on its current operating mode. Dust is emitted from either the indoor or outdoor unit The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity. The unit emits a bad odor The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. The unit’s filters have become moldy and should be cleaned. The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product operation. Operation is erratic, unpredictable, or unit is unresponsive Interference from cell phone towers and remote boosters may cause the unit to malfunction. In this case, try the following: •Disconnect the power, then reconnect. •Press ON/OFF button on remote control to restart operation. NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number. Tr o u b l e s h o o t i n g Troubleshooting When troubles occur, please check the following points before contacting a repair company. Problem Possible Causes Solution Poor Cooling Performance Temperature setting may be higher than ambient room temperature Lower the temperature setting The heat exchanger on the indoor or outdoor unit is dirty Clean the affected heat exchanger The air filter is dirty Remove the filter and clean it according to instructions The air inlet or outlet of either unit is blocked Turn the unit off, remove the obstruction and turn it back on Doors and windows are open Make sure that all doors and windows are closed while operating the unit Excessive heat is generated by sunlight Close windows and curtains during periods of high heat or bright sunshine Too many sources of heat in the room (people, computers, electronics, etc.) Reduce amount of heat sources Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top off refrigerant SILENCE function is activated (optional function) SILENCE function can lower product performance by reducing operating frequency. Turn off SILENCE function. Page 14  Tr o u b l e s h o o t i n g Problem Possible Causes Solution The unit is not working Power failure Wait for the power to be restored The power is turned off Turn on the power The fuse is burned out Replace the fuse Remote control batteries are dead Replace batteries The Unit’s 3-minute protection has been activated Wait three minutes after restarting the unit Timer is activated Turn timer off The unit starts and stops frequently There’s too much or too little refrigerant in the system Check for leaks and recharge the system with refrigerant. Incompressible gas or moisture has entered the system. Evacuate and recharge the system with refrigerant The compressor is broken Replace the compressor The voltage is too high or too low Install a manostat to regulate the voltage Poor heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top off refrigerant Indicator lamps continue flashing The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again. Turn the unit on. If the problem persists, disconnect the power and contact your nearest customer service center. Error code appears and begins with the letters as the following in the window display of indoor unit: E(x), P(x), F(x) EH(xx), EL(xx), EC(xx) PH(xx), PL(xx), PC(xx) • • • NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center. Page 15  Error Codes LED Display EH 00 EL 01 EH 03 EH 60 EH 61 EL 0C PC 08 EC 53 EC 52 EC 54 EC 51 EC 07 PC 00 PC 01 PC 02 PC 0L PC 04 PC 30 Indoor unit EEPROM parameter error Indoor / outdoor units communication error Indoor fan speed has been out of control Indoor room temperature sensor T1 open circuit or short circuit Evaporator coil temperature sensor T2 open circuit or short circuit Refrigerant leakage detection Overload current protection Outdoor ambient temperature sensor T4 open circuit or short circuit Condenser coil temperature sensor T3 open circuit or short circuit Compressor discharge temperature sensor TP open circuit or short circuit Outdoor unit EEPROM parameter error Outdoor fan speed has been out of control IPM malfunction or IGBT over-strong current protection Over voltage or over low voltage protection High temperature protection of IPM module Outdoor ambient temperature too low. Inverter compressor drive error Low pressure protection(Only for Multi-Zone Units) Note: For additional information on how to further diagnose the error codes on the unit, you can go to our website: https://support.senville.com Cause Tr o u b l e s h o o t i n g Page 16  PC 31 High pressure protection(Only for Multi-Zone Units) Accessories The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately. (Need to be installed on the back of main air filter by the authorized technician while installing the machine) Remote controller Fixing screw for remote controller holder Remote controller holder Drain joint Seal Mounting plate Manual Ac c e s s o r i e s 2-3 1 1 1 1 2 1 2 Battery (AAA) Small Filter 1~2 (depending on models) Name of Accessories Name of AccessoriesQty (pc)Shape Qty (pc)Shape Name Shape Quantity(PC) Copper line set Liquid side Gas side Φ1/4" (6.35mm) Φ3/8" (9.52mm) Φ1/2" (12.7mm) Connecting pipe assembly The correct line set size for your unit will be included with your purchase. Signal cable (not included with 50 ft line set) 1 1 Drain tube Sealing clay PVC tape roll 2.5"/3.5" sleeve Edge protector for 2.5"/3.5" sleeve 1 1 2 - 4 1 1 Φ3/8" (9.52mm) Φ5/8" (16 mm) HumidityBoost FRO M E D G E T O H O L E C E N T E R : 5 0 m m FR O M E D G E T O H O L E C E N T E R : 1 0 0 m m 100 100 100 50 50 50 2 2 24 4 4 inch6 RECOMMAND LIQUID GAS LEVELBUBBLE 150mm mm inch Page 17  In s t a l l a t i o n Ov e r v i e w Installation Summary - Indoor Unit Select Installation Location Attach Mounting PlateDetermine Wall Hole Position 1 2 3 Drill Wall Hole 4 12cm (4.75in) 2.3m (90.55in) 12cm (4.75in) Mount Indoor Unit STEP 8 Wrap Piping and Cable (not applicable for some locations in North America ) Connect Piping Prepare Drain Hose Connect Wiring (not applicable for some locations in North America ) 4 5 6 7 8 9 Distance from ceiling is determinded by the installation method. FR O M E D G E T O H O L E C E N T E R : 5 0 m m FR O M E D G E T O H O L E C E N T E R : 1 0 0 m m 150 100 100 100 50 50 50 2 2 2 4 4 4 6 RECOMMAND LIQUID GAS BUBBLE LEVEL mm inch mm inch Page 18  Un i t P a r t s NOTE: The installation must be performed in accordance with the requirement of local and national standards. The installation may be slightly different in different areas. Unit Parts NOTE ON ILLUSTRATIONS Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail. Fig. 2.1 Drainage Pipe Signal Cable Refrigerant Piping Remote Controller Wall Mounting Plate Front Panel Louver Air filter (pull it out) Remote controller Holder Electrical Panel Power Cable to Disconnect switch (not included) Disconnect switch (not included) Power cable to outdoor unit (not included) 1 2 3 4 5 6 7 8 9 10 11 5 6 7 8 9 13 12 10 11 12 13 HumidityBoost 2 3 1 4 Page 19 In d o o r U n i t In s t a l l a t i o n Installation Instructions – Indoor unit PRIOR TO INSTALLATION Before installing the indoor unit, refer to the label on the product box to make sure that the model number of the indoor unit matches the model number of the outdoor unit. Step 1: Select installation location Before installing the indoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: Good air circulation If the back holder is not needed to prop up the unit: Finishing the pipe and cable connections before mount the indoor unit on the wall. If the installation height is limited, 5cm from the ceiling is allowable, but this can lower product performance. To ensure enough space to install and remove the top air filter, keep at least 10cm or more from the ceiling. The back holder is needed to prop up the unit: If connecting pipe and cable with front panel open, the minimum distance from ceiling is 22cm or more, if connecting pipe and cable without front panel(remove it) , the minimum distance from ceiling is 11cm or more. Convenient drainage Noise from the unit will not disturb other people Firm and solid—the location will not vibrate Strong enough to support the weight of the unit A location at least one meter from all other electrical devices (e.g., TV, radio, computer) DO NOT install unit in the following locations: Near any source of heat, steam, or combustible gas Near flammable items such as curtains or clothing Near any obstacle that might block air circulation Near the doorway In a location subject to direct sunlight NOTE ABOUT WALL HOLE: If there is no fixed refrigerant piping: While choosing a location, be aware that you should leave ample room for a wall hole (see Drill wall hole for connective piping step) for the signal cable and refrigerant piping that connect the indoor and outdoor units. The default position for all piping is the right side of the indoor unit (while facing the unit). However, the unit can accommodate piping to both the left and right.       Refer to the following diagram to ensure proper distance from walls and ceiling: NOTE: Step 2: Attach mounting plate to wall The mounting plate is the device on which you will mount the indoor unit. Remove the screw that attaches the mounting plate to the back of the indoor unit. Secure the mounting plate to the wall with screws. Make sure that mounting plate is flat against the wall. 12cm (4.72in) or more 2.3m (90.55in) or more 12cm (4.72in) or more Distance from ceiling is determinded by the installation method. NOTE FOR CONCRETE OR BRICK WALLS: If the wall is made of brick, concrete, or similar material, drill 5mm-diameter (0.2in-diameter) holes in the wall and insert the sleeve anchors provided. Then secure the mounting plate to the wall by tightening the screws directly into the clip anchors. Screw Indoor Unit Installation Page 20  In d o o r U n i t In s t a l l a t i o n SENA/18HF/IQ SENA/24HF/IQ SENA/09HF/IQ SENA/12HF/IQ Indoor unit outline Unit: mm(inch)Step 3: Drill wall hole for connective piping 1. Determine the location of the wall hole based CAUTION: The Bubble level on the mounting plate can’t be removed. If it is broken, make sure to clean up the leaking liquid. Vertical direction ruler Horizontal direction ruleron the position of the mounting plate. Refer to Mounting Plate Dimensions. WallIndoor Outdoor mm 7 - 5 (0 . 2 - 0 . 2 7 5 i n ) Fig.3.2 MOUNTING PLATE DIMENSIONS Different models have different mounting plates. For the convenience of installation, there are bubble level, carved dimensions on the mounting plate. Please install the plate and drill wall hole according to the information of the mounting plate. See the figures below. Correct orientation of Mounting Plate 2. Using a 65mm (2.5in) or 90mm(3.54in) (depending on models )core drill, drill a hole in the wall. Make sure that the hole is drilled at a slight downward angle, so that the outdoor end of the hole is lower than the indoor end by about 5mm to 7mm (0.2-0.275in). This will ensure proper water drainage. 3. Place the protective wall cuff in the hole. This protects the edges of the hole and will help seal it when you finish the installation process. CAUTION When drilling the wall hole, make sure to avoid wires, plumbing, and other sensitive components. Φ Φ NOTE: When the gas side connective pipe is 16mm(5/8in) or more, the wall hole should be 90mm(3.54in). FR O M E D G E T O H O L E C E N T E R : 5 0 m m FR O M E D G E T O H O L E C E N T E R : 5 0 m m FR O M E D G E T O H O L E C E N T E R : 9 5 m m FR O M E D G E T O H O L E C E N T E R : 7 0 m m 150 100 100 965(38) 795(31) 50(1.9)95(3.7) 120(4.7) 570.7(22.5) 70(2.8) 1140(44.8) 50(1.9) pipe hole 65(2.5) Φ pipe hole 65(2.5) Φ pipe hole 65(2.5)Φ pipe hole 65(2.5) Φ pipe hole 65(2.5) 50(1.9) Φ pipe hole 65(2.5) 490(19.3) 425(16.7) 32 2 ( 1 2 . 7 ) 29 5 ( 1 1 . 6 ) 37 0 ( 1 4 . 6 ) 50 ( 1 . 9 ) 40 ( 1 . 6 ) 40 ( 1 . 5 ) 60 ( 2 . 4 ) 51 ( 2 . 0 ) 100 50 50 50 2 2 2 4 4 4 6 RECOMMAND LIQUID GAS BUBBLE LEVEL BUBBLE LEVEL mm inch 150 100 50 2 4 6 RECOMMAND mm inch mm inch 100 1005050 224 4 LIQUID GAS mm inch FR O M E D G E T O H O L E C E N T E R : 5 0 m m FR O M E D G E T O H O L E C E N T E R : 1 0 0 m m 150 100 100 100 50 50 50 2 2 244 4 6RECOMMAND LIQUID GAS BUBBLE LEVEL mm inch mm inch FRO M E D G E T O H O L E C E N T E R : 5 0 m m FRO M E D G E T O H O L E C E N T E R : 1 0 0 m m 150 100 100 100 50 50 50 2 2 244 4 6 RECOMMAND LIQUID GAS BUBBLE LEVEL mm inch mm inch FRO M E D G E T O H O L E C E N T E R : 5 0 m m FRO M E D G E T O H O L E C E N T E R : 1 0 0 m m 150 100 100 100 50 50 50 2 2 2 4 4 46RECOMMAND LIQUID GAS BUBBLE LEVEL mm inch mm inch BUBBLE LEVEL 150 100 50 2 4 6 RECOMMAND mm inch 100 1005050 224 4 LIQUID GAS mm inch 40 ( 1 . 6 ) Indoor unit outline Indoor unit outline Page 21 In d o o r U n i t In s t a l l a t i o n If refrigerant piping is already embedded in the wall, do the following: Step 1:Hook the indoor unit on the mounting plate: Step 2: Prepare refrigerant piping: Move to left or right 30-50mm (1.18-1.95in) 30-50mm (1.18-1.95in)  1. Keep in mind that the hooks on the mounting plate are smaller than the holes on the back of the unit. If you find that you don’t have ample room to connect embedded pipes to the indoor unit, the unit can be adjusted left or right by about 30-50mm (1.18-1.95in), depending on the model. CAUTION Be extremely careful not to dent or damage the piping while bending them away from the unit. Any dents in the piping will affect the unit’s performance. Step 4: Prepare refrigerant piping The refrigerant piping is inside an insulating sleeve attached to the back of the unit. You must prepare the piping before passing it through the hole in the wall. Refer to the Refrigerant Piping Connection section of this manual for detailed instructions on pipe flaring and flare torque requirements, technique, etc. NOTE ON PIPING ANGLE Refrigerant piping can exit the indoor unit from four different angles: •Left-hand side •Left rear •Right-hand side • • • Right rear When choose Left-hand side or Right-hand side piping, please make sure that the pipes come out horizontally so as not to affect the lower panel installtion. Refer to figures below for details. 1. Open and fix the position of the panel, then, unscrew the screws showed in the picture below, then hold both sides of the lower panel in the place marked “PULL”, pull it upwards to release the buckles, then take the lower panel down. Unscrew the screws NOTE ON PIPING CONNECTING In some locations of US, a conduit tube must be used to connect the cable. To ensure an enough space for the pipes running and the machine is against the wall after installation, It is recommended to attach the drain hose to the right-hand side (when you’re facing the back of the unit). AUTO COOL Page 22  In d o o r U n i t In s t a l l a t i o n Use the holder at the back of the unit against on the mounting plate to prop up the unit If there is no refrigerant piping embedded in the wall, do the following: Step 3. Connect drain hose and refrigerant piping (refer to Refrigerant Piping Connection section of this manual for instructions). Step 4. Keep pipe connection point exposed to perform the leak test (refer to Electrical Checks and Leak Checks section of this manual). Step 5. After the leak test, wrap the connection point with insulation tape. Step 6. Remove the bracket or wedge that is propping with insulation tape. Step 7. Using even pressure, push down on the bottom half of the unit. Keep pushing down until the unit snaps onto the hooks along the bottom of the mounting plate. 1.Based on the position of the wall hole relative to the mounting plate, choose the side from which the piping will exit the unit. 2. If the wall hole is behind the unit, keep the knock-out panel in place. If the wall hole is to the side of the indoor unit, remove the plastic knock-out panel from that side of the unit. (See figure below). This will create a slot through which your piping can exit the unit. Use needle nose pliers if the plastic panel is too difficult to remove by hand. 3. Use scissors to cut down the length of the insulating sleeve to reveal about 40mm (1.57in) of the refrigerant piping. This serves two purposes: •To facilitate the Refrigerant Piping Connection process. •To facilitage Gas Leak Checks and enable you to check for dents Knock-out Panel (cut depending on the actual size needed) If need to cut the big size plastic panel, cut as shown above. 2. Use the holder at the back of the unit to prop up the unit, giving you enough room to connect the refrigerant piping, signal cable, and drain hose. 4. Use the holder at the back of the unit to prop up the unit, giving you enough room to connect the refrigerant piping, signal cable, and drain hose. 5. Connect the indoor unit’s refrigerant piping to the connective piping that will join the indoor and outdoor units. Refer to the Refrigerant Piping Connection section of this manual for detailed instructions. 6. Based on the position of the wall hole relative to the mounting plate, determine the necessary angle of your piping. 7. Grip the refrigerant piping at the base of the bend. 8. Slowly, with even pressure, bend the piping towards the hole. Do not dent or damage the piping during the process. Page 23  In d o o r U n i t In s t a l l a t i o n DO NOT kink the drain hose. DO NOT create a water trap. DO NOT put the end of drain hose in water or a container that will collect water. BEFORE PERFORMING ANY ELECTRICAL WORK, READ THESE REGULATIONS 1. All wiring must comply with local and national electrical codes, regulations and must be installed by a licensed electrician. 2. All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units. 3. If there is a serious safety issue with the power supply, stop work immediately. Explain your reasoning to the client, and refuse to install the unit until the safety issue is properly resolved. 4. Power voltage should be within 90-110% of rated voltage. Insufficient power supply can cause malfunction, electrical shock, or fire. 5. If connecting power to fixed wiring, a surge protector and main power switch should be installed. 6. If connecting power to fixed wiring, a switch or circuit breaker that disconnects all poles and has a contact separation of at least 1/8in (3mm) must be incorporated in the fixed wiring. The qualified technician must use an approved circuit breaker or switch. 7. Only connect the unit to an individual branch circuit outlet. Do not connect another appliance to that outlet. 8. Make sure to properly ground the air conditioner. 9. Every wire must be firmly connected. Loose wiring can cause the terminal to overheat, resulting in product malfunction and possible fire. Do not let wires touch or rest against refrigerant tubing, the compressor, or any moving parts within the unit. If the unit has an auxiliary electric heater, it must be installed at least 1 meter (40in) away from any combustible materials. To avoid getting an electric shock, never touch the electrical components soon after the power supply has been turned off. After turning off the power, always wait 10 minutes or more before you touch the electrical components. WARNING BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO THE SYSTEM. 10. 11. 12. Step 5:Connect drain hose By default, the drain hose is attached to the left- hand side of unit (when you’re facing the back of the unit). However, it can also be attached to the right-hand side. To ensure proper drainage, attach the drain hose on the same side that your refrigerant piping exits the unit. NOTE: In some locations of US, if the machine has installed the conduit panel, please choose right-hand side drainage. Wrap the connection point firmly with Teflon tape to ensure a good seal and to prevent leaks. Remove the air filter and pour a small amount of water into the drain pan to make sure that water flows from the unit smoothly. NOTE ON DRAIN HOSE PLACEMENT Make sure to arrange the drain hose according to the following figures. PLUG THE UNUSED DRAIN HOLE CORRECT Make sure there are no kinks or dent in drain hose to ensure proper drainage. NOT CORRECT Kinks in the drain hose will create water traps. NOT CORRECT Do not place the end of the drain hose in water or in containers that collect water. This will prevent proper drainage. NOT CORRECT Kinks in the drain hose will create water traps. By default, the drain hole on the left side, when facing the unit, is already plugged. Make sure to always keep the unused drain hole plugged. Page 24  In d o o r U n i t In s t a l l a t i o n First remove the knok-out panel to create a slot through whick the conduit tube can install. Then make the cable through the conduit tube and connect to the indoor unit. First open the front panel, then remove the lower panel. Terminal block open the Wire cover Rat baffle(some units) Knock-out panel Cable clamp NOTE: If the size of the cable is too big, remove the middle small plastic knock-out panel to create a slot through which the cable can exit. If you want to remove the chassis or drain hose, please remove the rat baffle first. WARNING 1.Open and fix the position of the panel, then, unscrew the screw , then hold both sides of the lower panel in the place marked “PULL”, pull it upwards to release the buckles, then take the lower panel down(please refer to Page 22-23). 2.Open the wire box cover to connect the cable. 3.Unscrew the cable clamp below the terminal block and place it to the side. 4.Facing the back of the unit, remove the plastic panel on the bottom left-hand side. 5. Feed the signal wire through this slot, from the back of the unit to the front. 6. Facing the front of the unit, connect the wire according to the indoor unit’s wiring diagram, connect the u-lug and firmly screw each wire to its corresponding terminal. In North America WARNING BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO THE SYSTEM. The size of the power supply cable, signal cable, fuse, and switch needed is determined by the maximum current of the unit. The maximum current is indicated on the nameplate located on the side panel of the unit. Refer to this nameplate to choose the right cable, fuse, or switch. Step 6: Connect signal cable The signal cable enables communication between the indoor and outdoor units. You can use the cable provided with the unit as long as it adheres with the local codes and regulations. Cable Types •Outdoor Power Cable: As per local codes and regulations (not included) •Signal Cable: SJOW Minimum Cross-Sectional Area of Power and Signal Cables North America Appliance Amps (A) AWG 15 14 20 12 30 10 40 8 55 6 CHOOSE THE RIGHT CABLE SIZE Page 25  ALL WIRING MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH THE WIRING DIAGRAM LOCATED ON THE NEXT PAGE. CAUTION DO NOT MIX UP LIVE AND NULL WIRES This is dangerous, and can cause the air conditioning unit to malfunction. 7.After checking to make sure every connection is secure, use the cable clamp to fasten the signal cable to the unit. Screw the cable clamp down tightly. 8. Replace the wire cover on the front of the unit, and the plastic panel on the back. In d o o r U n i t In s t a l l a t i o n NOTE ABOUT WIRING THE WIRING CONNECTION PROCESS MAY DIFFER SLIGHTLY BETWEEN UNITS AND REGIONS. Step 7: Wrappping and cables Before passing the piping, drain hose, and the signal cable through the wall hole, you must bundle them together to save space, protect them, and insulate them(This may not applicable for some locations in US). 1.Bundle the drain hose, refrigerant pipes, and signal cable as shown below: DRAIN HOSE MUST BE ON BOTTOM Make sure that the drain hose is at the bottom of the bundle. Putting the drain hose at the top of the bundle can cause the drain pan to overflow, which can lead to fire or water damage. Indoor Unit Signal wire Drain hose Space behind unit Refrigerant piping Insulation tape Indoor unit Outdoor unit Red Black White Green 1 L1 L2 Interconnecting Cable Black Red Green Main Power Cable GND L2 L1 2 3 1 2 3 Red Black White Green Page 26  In d o o r U n i t In s t a l l a t i o n DO NOT INTERTWINE SIGNAL CABLE WITH OTHER WIRES While bundling these items together, do not intertwine or cross the signal cable with any other wiring. 2. Using adhesive vinyl tape, attach the drain hose to the underside of the refrigerant pipes. 3. Using insulation tape, wrap the signal wire, refrigerant pipes, and drain hose tightly together. Double-check that all items are bundled. DO NOT WRAP ENDS OF PIPING When wrapping the bundle, keep the ends of the piping unwrapped. You need to access them to test for leaks at the end of the installation process (refer to Electrical Checks and Leak Checks section of this manual) Step 8: Mount indoor unit If you installed new connective piping to the outdoor unit, do the following: 1.If you have already passed the refrigerant piping through the hole in the wall, proceed to Step 4. 2.Otherwise, double-check that the ends of the refrigerant pipes are sealed to prevent dirt or foreign materials from entering the pipes. 3.Slowly pass the wrapped bundle of refrigerant pipes, drain hose, and signal wire through the hole in the wall. 4.Hook the top of the indoor unit on the upper hook of the mounting plate. 5.Check that unit is hooked firmly on mounting by applying slight pressure to the left and right-hand sides of the unit. The unit should not jiggle or shift. 6.Using even pressure, push down on the bottom half of the unit. Keep pushing down until the unit snaps onto the hooks along the bottom of the mounting plate. 7.Again, check that the unit is firmly mounted by applying slight pressure to the left and the right-hand sides of the unit. Page 27  Ou t d o o r U n i t I n s t a l l a t i o n In s t a l l a t i o n ev o b a ) n i 4 2 ( m c 0 6 60cm ( 2 4 i n ) on rig h t 30cm ( 1 2 i n ) on left 200cm ( 7 9 i n ) in fr o n t 30cm ( 1 2 i n ) from b a c k w a l l Installation Instructions – Outdoor unit Step 1: Select installation location Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: Meets all spatial requirements shown in Installation Space Requirements above. Good air circulation and ventilation Firm and solid—the location can support the unit and will not vibrate Noise from the unit will not disturb others Install the unit by following local codes and regulations , there may be differ slightly between different regions. SPECIAL CONSIDERATIONS FOR EXTREME WEATHER If the unit is exposed to heavy wind: Install unit so that air outlet fan is at a 90° angle to the direction of the wind. If needed, build a barrier in front of the unit to protect it from extremely heavy winds.See Figures below. Strong wind Strong wind Strong wind If the unit is frequently exposed to heavy rain or snow: Build a shelter above the unit to protect it from the rain or snow. Be careful not to obstruct air flow around the unit. If the unit is frequently exposed to salty air (seaside): Use outdoor unit that is specially designed to resist corrosion. Wind Baffle Protected from prolonged periods of direct sunlight or rain DO NOT install unit in the following locations: Near an obstacle that will block air inlets and outlets Near a public street, crowded areas, or where noise from the unit will disturb others Near animals or plants that will be harmed by hot air discharge Near any source of combustible gas In a location that is exposed to large amounts of dust In a location exposed to a excessive amounts of salty air Where snowfall is anticipated, raise the unit above the base pad to prevent ice buildup and coil damage. Mount the unit high enough to be above the average accumulated area snowfall. The minimum height must be 18 inches Outdoor Unit Installation Page 28  Ou t d o o r U n i t I n s t a l l a t i o n Step 2: Install drain joint(Heat pump unit only) Before bolting the outdoor unit in place, you must install the drain joint at the bottom of the unit. Note that there are two different types of drain joints depending on the type of outdoor unit. If the drain joint comes with a rubber seal (see Fig. A ), do the following: 1.Fit the rubber seal on the end of the drain joint that will connect to the outdoor unit. 2.Insert the drain joint into the hole in the base pan of the unit. 3.Rotate the drain joint 90° until it clicks in place facing the front of the unit. 4.Connect a drain hose extension (not included) to the drain joint to redirect water from the unit during heating mode. If the drain joint doesn’t come with a rubber seal (see Fig. B ), do the following: 1.Insert the drain joint into the hole in the base pan of the unit. The drain joint will click in place. 2.Connect a drain hose extension (not included) to the drain joint to redirect water from the unit during heating mode. Seal Drain joint (A)(B) Base pan hole of outdoor unit Seal IN COLD CLIMATES In cold climates, make sure that the drain hose is as vertical as possible to ensure swift water drainage. If water drains too slowly, it can freeze in the hose and flood the unit. The outdoor unit can be anchored to the ground or to a wall-mounted bracket with bolt(M10). Prepare the installation base of the unit according to the dimensions below. A BD Air inlet Air outlet Air inlet W H Step 3: Anchor outdoor unit UNIT MOUNTING DIMENSIONS The following is a list of different outdoor unit sizes and the distance between their mounting feet. Prepare the installation base of the unit according to the dimensions below. Outdoor Unit Dimensions (inch) W x H x D Mounting Dimensions Distance A (inch) Distance B (inch) 31.7”x 21.8”x 12.9” (805x554x330mm)SENA/09HF/OQ SENA/12HF/OQ SENA/18HF/OQ SENA/24HF/OQ Model number 31.7”x 21.8”x 12.9” (805x554x330mm) 20.1” (511mm)12.5” (317mm) 20.1” (511mm)12.5” (317mm) 35.0”x 26.5”x 13.5” (890x673x342mm) 26.1” (663mm)13.9” (354mm) 37.2”x 31.9”x 16.1” (946x810x410mm) 26.5” (673mm)15.9” (403mm) Page 29  Ou t d o o r U n i t In s t a l l a t i o n If you will install the unit on a wall-mounted bracket , do the following: 1.Mark the position of bracket holes based on dimensions chart. 2. Pre-drill the holes for the expansion bolts. 3. Place a washer and nut on the end of each expansion bolt. 4. Thread expansion bolts through holes in mounting brackets, put mounting brackets in position, and hammer expansion bolts into the wall. 5. Check that the mounting brackets are level. 6. Carefully lift unit and place its mounting feet on brackets. 7. Bolt the unit firmly to the brackets. 8.If allowed, install the unit with rubber gaskets to reduce vibrations and noise. If you will install the unit on the ground or on a concrete mounting platform, do the following: 1. Mark the positions for four expansion bolts based on dimensions chart. 2. Pre-drill holes for expansion bolts. 3. Place a nut on the end of each expansion bolt. 4. Hammer expansion bolts into the pre-drilled holes. 5. Remove the nuts from expansion bolts, and place outdoor unit on bolts. 6. Put washer on each expansion bolt, then replace the nuts. 7. Using a wrench, tighten each nut until snug. WARNING WHEN DRILLING INTO CONCRETE, EYE PROTECTION IS RECOMMENDED AT ALL TIMES. CAUTION Make sure that the wall is made of solid brick, concrete, or of similarly strong material. The wall must be able to support at least four times the weight of the unit. Step 4: Connect signal and power cables The outside unit’s terminal block is protected by an electrical wiring cover on the side of the unit. A comprehensive wiring diagram is printed on the inside of the wiring cover. WARNING BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO THE SYSTEM. Appliance Amps (A) AWG 15 14 20 12 30 10 40 8 55 6 1.Prepare the cable for connection: a. Using wire strippers, strip the rubber jacket from both ends of cable to reveal about 40mm (1.57in) of the wires inside. b. Strip the insulation from the ends of the wires. c. Using a wire crimper, crimp u-lugs on the ends of the wires. PAY ATTENTION TO LIVE WIRE While crimping wires, make sure you clearly distinguish the Live (“L”) Wire from other wires. WARNING ALL WIRING WORK MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH THE WIRING DIAGRAM LOCATED INSIDE OF WIRE COVER OF THE OUTDOOR UNIT . CHOOSE THE RIGHT CABLE SIZE The size of the power supply cable, signal cable, fuse, and switch needed is determined by the maximum current of the unit. The maximum current is indicated on the nameplate located on the side panel of the unit. Refer to this nameplate to choose the right cable, fuse, or switch. Page 30  Ou t d o o r U n i t In s t a l l a t i o n 2. Unscrew the electrical wiring cover and remove it. 3. Unscrew the cable clamp below the terminal block and place it to the side. 4. Connect the wire according to the wiring diagram, and firmly screw the u-lug of each wire to its corresponding terminal. 5. After checking to make sure every connection is secure, loop the wires around to prevent rain water from flowing into the terminal. 6. Using the cable clamp, fasten the cable to the unit. Screw the cable clamp down tightly. 7. Insulate unused wires with PVC electrical tape. Arrange them so that they do not touch any electrical or metal parts. 8. Replace the wire cover on the side of the unit, and screw it in place. 1. Remove the wire cover from the unit by loosening the 3 screws. 2. Dismount caps on the conduit panel. 3. Temperarily mount the conduit tubes(not included) on the conduit panel. 4. Properly connect both the power supply and low voltage lines to the corresponding terminals on the terminal block. 5. Ground the unit in accordance with local codes. 6. Be sure to size each wire allowing several inches longer than the required length for wiring. 7. Use lock nuts to secure the conduit tubes. In North America Cover Screw G Wire Cover Over 1 . 5 7 i n . ( 4 0 m m ) Terminal block Conduit panel Connecting cable Power supply cord Please select the appropriate through-hole according to the diameter of the wire. Voltage Minimum Circuit Amps (MCA) Max Overcurrent Protection (MOP) MainMain Power W Size (AWG)* 208/230V - 1ph 60Hz 208/230V - 1ph 60Hz 208/230V - 1ph 60Hz 9 9 18 20 20 20 12 12 *Main power cable from electrical panel to outdoor unit Notes: 1. Main power is supplied to outdoor unit only 2. System must be installed on a dedicated circuit 3. Follow all local building codes and NEC regulations 4. Use the above table to size your circuit breaker 12 208/230V - 1ph 60Hz 20 30 10 Three size hole: Small, Large, Medium When the calbe is not fasten enough, use the buckle to prop it up , so it can be clamped tightly. Buckle NOTE: If the cable clamp looks like the following, please select the appropriate through-hole according to the diameter of the wire. SENA/09HF/OQ SENA/12HF/OQ SENA/18HF/OQ SENA/24HF/OQ Model number Page 31  Note on Pipe Length Connection Instructions – Refrigerant Piping Step 1: Cut pipes When preparing refrigerant pipes, take extra care to cut and flare them properly. This will ensure efficient operation and minimize the need for future maintenance. 1. Measure the distance between the indoor and outdoor units. When connecting refrigerant piping, do not let substances or gases other than the specified refrigerant enter the unit. The presence of other gases or substances will lower the unit’s capacity, and can cause abnormally high pressure in the refrigeration cycle. This can cause explosion and injury. 2. Using a pipe cutter, cut the pipe a little longer than the measured distance. 3. Make sure that the pipe is cut at a perfect 90° angle. Oblique Rough Warped 90° DO NOT DEFORM PIPE WHILE CUTTING Be extra careful not to damage, dent, or deform the pipe while cutting. This will drastically reduce the heating efficiency of the unit. Refrigerant Piping Connection The length of refrigerant piping will affect the performance and energy efficiency of the unit. Nominal efficiency is tested on units with a pipe length of 16.5' (5 meters). A minimum pipe run of 10' (3 meters) is required to minimize vibration & excessive noise. Refer to the table below for specifications on the maximum length and drop height of piping. Maximum Length and Drop Height of Refrigerant Piping per Unit Model Capacity (BTU/h)Max. Length (ft)Max. Drop Height (ft) 9,000 82 (25m)33 (10m) 12,000 98 (30m)66 (20m)18,000 36,000 24,000 164 (50m) 164 (50m)82 (25m) 82 (25m) 82 (25m)33 (10m) Re f r i g e r a n t p i p i n g Co n n e c t i o n Page 32  6.Place flaring tool onto the form. 7.Turn the handle of the flaring tool clockwise until the pipe is fully flared. 8.Remove the flaring tool and flare form, then inspect the end of the pipe for cracks and even flaring. Step 4: Connect pipes When connecting refrigerant pipes, be careful not to use excessive torque or to deform the piping in any way. You should first connect the low-pressure pipe, then the high-pressure pipe. MINIMUM BEND RADIUS When bending connective refrigerant piping, the minimum bending radius is 10cm. 4" (10cm)Radius Instructions for Connecting Piping to Indoor Unit 1.Align the center of the two pipes that you will connect. Indoor unit tubing Flare nut Pipe Step 2: Remove burrs Burrs can affect the air-tight seal of refrigerant piping connection. They must be completely removed. 1.Hold the pipe at a downward angle to prevent burrs from falling into the pipe. 2.Using a reamer or deburring tool, remove all burrs from the cut section of the pipe. Pipe Reamer Point down Step 3: Flare pipe ends Proper flaring is essential to achieve an airtight seal. 1.After removing burrs from cut pipe, seal the ends with PVC tape to prevent foreign materials from entering the pipe. 2.Sheath the pipe with insulating material. 3.Place flare nuts on both ends of pipe. Make sure they are facing in the right direction, because you can’t put them on or change their direction after flaring. Flare nut Copper pipe 4.Remove PVC tape from ends of pipe when ready to perform flaring work. 5.Clamp flare form on the end of the pipe. The end of the pipe must extend beyond the edge of the flare form in accordance with the dimensions shown in the table below. PIPING EXTENSION BEYOND FLARE FORM Flare form Pipe A Re f r i g e r a n t p i p i n g Co n n e c t i o n Outer Diameter of Pipe (inch) A (inch) Min.Max. Ø 1/4" (Ø 6.35mm)0.0275”(0.7mm)0.05” (1.3mm) Ø 3/8" (Ø 9.52mm)0.04” (1.0mm)0.063”(1.6mm) Ø 1/2" ( Ø 12.7mm)0.04” (1.0mm)0.07” (1.8 mm) Ø 5/8" ( Ø 16mm)0.078” (2.0 mm)0.086”(2.2mm) Page 33  Re f r i g e r a n t p i p i n g Co n n e c t i o n 2.Tighten the flare nut as tightly as possible by hand. 3.Using a spanner, grip the nut on the unit tubing. 4.While firmly gripping the nut on the unit tubing, use a torque wrench to tighten the flare nut according to the torque values in the Torque Requirements table below. Loosen the flaring nut slightly, then tighten again. Instructions for Connecting Piping to Outdoor Unit USE SPANNER TO GRIP MAIN BODY OF VALVE Torque from tightening the flare nut can snap off other parts of valve. 1.Unscrew the cover from the packed valve on the side of the outdoor unit. 2.Remove protective caps from ends of valves. 3.Align flared pipe end with each valve, and tighten the flare nut as tightly as possible by hand. 4.Using a spanner, grip the body of the valve. Do not grip the nut that seals the service valve. 5.While firmly gripping the body of the valve, use a torque wrench to tighten the flare nut according to the correct torque values. 6.Loosen the flaring nut slightly, then tighten again. 7.Repeat Steps 3 to 6 for the remaining pipe. DO NOT USE EXCESSIVE TORQUE Excessive force can break the nut or damage the refrigerant piping. You must not exceed torque requirements shown in the table above. Valve cover TORQUE REQUIREMENTS Outer Diameter of Pipe (inch) Tightening Torque (lb•ft)Add. Tightening Torque (lb•ft) Ø 1/4" (Ø 6.35mm)13 (18N•m)15 (20N•m) Ø 3/8" (Ø 9.52mm)24 (32N•m)29 (39N•m) Ø 1/2" (Ø 12.7mm)36 (49N•m)43 59N•m) Ø 5/8" (Ø 16mm)42 (57N•m)52 (71N•m) Page 34  Ai r E v a c u a t i o n Air Evacuation Preparations and Precautions Air and foreign matter in the refrigerant circuit can cause abnormal rises in pressure, which can damage the air conditioner, reduce its efficiency, and cause injury. Use a vacuum pump and manifold gauge to evacuate the refrigerant circuit, removing any non-condensable gas and moisture from the system. Evacuation should be performed upon initial installation and when unit is relocated. BEFORE PERFORMING EVACUATION  Check to make sure that both high- pressure and low-pressure pipes between the indoor and outdoor units are connected properly in accordance with the Refrigerant Piping Connection section of this manual.  Check to make sure all wiring is connected properly. Evacuation Instructions Before using the manifold gauge and vacuum pump, read their operation manuals to familiarize yourself with how to use them properly. 1.Connect the blue charge hose of the manifold gauge to the service port on the outdoor unit’s low pressure valve. Manifold Gauge Outdoor Unit Vacuum Pump Manifold Low Pressure Valve Left Manifold Gauge Port Blue Charge Hose Yellow Charge Hose Middle Manifold Gauge Port Larger Low Pressure Valve Service Port 1/4” to 5/16” Adaptor for R134A Coolant Smaller High Pressure Valve Manifold High Pressure Valve 00-350 10 0 150 200 250 30 0 35 0 0 10 0 200 300 400 500 500 600 Fig. 6.1 Air Evacuation 4. 5. 6.Evacuation is now complete. Close the left (blue) manifold low pressure valve and switch off the vacuum pump. 7.Wait at least 30 minutes and then check the left (blue) manifold gauge to verify that ther has been no change in system pressure. If there is a change in pressure, refer to the Gas Leak Check section for how to check for leaks. Note that the service port has a Schrader valve similar to a tire valve that will open and close when attaching and removing the hose. 2. Connect the yellow charge hose from t manifold gauge to the vacuum pump. 3.Close the right (red) manifold high pressure valve. Open the left (blue) manifold low pressure valve. The left gauge should read zero pressure. Switch on the vacuum pump and run it for at least 15 minutes until the left gauge move slightly counter-clockwise to show a negative pressure of about -30 inHg. Refrigerant Release Instructions 1.The unit comes pre-charged with refrigerant. After checking that there has been no change in the system pressure, unscrew the cap on the outdoor unit's high pressure valve (the smaller upper valve). Fig. 6.2 Flare nut Valve stemValve body Cap Page 35  Ai r E v a c u a t i o n 1.Inset a hex wrench into the valve and turn it about a 1/4 turn to release some refrigerant into the system. Once the needle moves, close the valve. The system is now partially pressurized. 2.Wait for a few minutes to make sure that there is no change in pressure. The system is ready to be fully pressurized. 3.Unscrew the blue charge hose from the service port quickly to minimize the release of refrigerant throught the Schrader valve. 4.Remove the cap friom the low pressure valve (the larger lower valve). Using the hex wrench, open both valves until theu hit thier stops. The system is now pressurized. 5.Screw back all three caps on all valves and ports and tughten them by hand. OPEN VALVE STEMS GENTLY When opening valve stems, turn the hexagonal wrench until it hits against the stopper. Do not try to force the valve to open further. Note on Adding Refrigerant (R410a) ADDITIONAL REFRIGERANT PER PIPE LENGTH Depending on the length of the installed piping, you may need to add additional refrigerant to your system. The unit comes pre-charged for 25' (7.5m) of piping with R410a type refrigerant. The additional refrigerant to be charged can be calculated using the following formula: Connective Pipe Length (ft) Air Purging Method Additional Refrigerant < 25'Vacuum Pump None >25'Vacuum Pump Liquid Side: Ø 1/4" (ø 6.35mm) (Pipe length – 25') x 0.16oz/ft (Pipe length – 7.5m) x 15g/m Liquid Side: Ø 3/8" (ø 9.52mm) (Pipe length – 25') x 0.32oz/ft (Pipe length – 7.5m) x 30g/m CAUTION DO NOT mix refrigerant types. Page 36  El e c t r i c a l a n d Ga s L e a k C h e c k s Electrical Safety Checks After installation, confirm that all electrical wiring is installed in accordance with local and national regulations, and according to the Installation Manual. BEFORE TEST RUN Check Grounding Work Measure grounding resistance by visual detection and with grounding resistance tester. Grounding resistance must be less than 0.1. Note: This may not be required for some locations in North America. DURING TEST RUN Check for Electrical Leakage During the Test Run, use an electroprobe and multimeter to perform a comprehensive electrical leakage test. If electrical leakage is detected, turn off the unit immediately and call a licensed electrician to find and resolve the cause of the leakage. Note: This may not be required for some locations in North America. Gas Leak Checks There are two different methods to check for gas leaks. Soap and Water Method Using a soft brush, apply soapy water or liquid detergent to all pipe connection points on the indoor unit and outdoor unit. The presence of bubbles indicates a leak. Leak Detector Method If using leak detector, refer to the device’s operation manual for proper usage instructions. AFTER PERFORMING GAS LEAK CHECKS After confirming that the all pipe connection points DO NOT leak, replace the valve cover on the outside unit. WARNING – RISK OF ELECTRIC SHOCK ALL WIRING MUST COMPLY WITH LOCAL AND NATIONAL ELECTRICAL CODES, AND MUST BE INSTALLED BY A LICENSED ELECTRICIAN. Before Test Run Only perform test run after you have completed the following steps: •Electrical Safety Checks – Confirm that the unit’s electrical system is safe and operating properly •Gas Leak Checks – Check all flare nut connections and confirm that the system is not leaking •Confirm that gas and liquid (high and low pressure) valves are fully open A: Low pressure stop valve B: High pressure stop valve C& D: Indoor unit flare nuts Check-point of indoor unit Check-point of outdoor unit A B C D Electrical and Gas Leak Checks Page 37  Te s t R u n Test Run Instructions You should perform the Test Run for at least 30 minutes. 1.Connect power to the unit. 2.Press the ON/OFF button on the remote controller to turn it on. 3.Press the MODE button to scroll through the following functions, one at a time: •COOL – Select lowest possible temperature •HEAT – Select highest possible temperature 4.Let each function run for 5 minutes, and perform the following checks: List of Checks to Perform PASS/FAIL No electrical leakage Unit is properly grounded All electrical terminals properly covered Indoor and outdoor units are solidly installed All pipe connection points do not leak Outdoor (2): Indoor (2): Water drains properly from drain hose All piping is properly insulated Unit performs COOL function properly Unit performs HEAT function properly Indoor unit louvers rotate properly Indoor unit responds to remote controller DOUBLE-CHECK PIPE CONNECTIONS During operation, the pressure of the refrigerant circuit will increase. This may reveal leaks that were not present during your initial leak check. Take time during the Test Run to double-check that all refrigerant pipe connection points do not have leaks. Refer to Gas Leak Check section for instructions. 5.After the Test Run is successfully completed, and you confirm that all checks points in List of Checks to Perform have PASSED, do the following: a.Using remote control, return unit to normal operating temperature. b.Using insulation tape, wrap the indoor refrigerant pipe connections that you left uncovered during the indoor unit installation process. IF AMBIENT TEMPERATURE IS BELOW 17°C (62°F) You can’t use the remote controller to turn on the COOL function when the ambient temperature is below 16°C. In this instance, you can use the MANUAL CONTROL button to test the COOL function. Test Run 1.The MANUAL CONTROL button is located on the right-hand side panel of the unit Press the button 2 times to select the COOL function. Perform Test Run as normal. 2. 3. Manual control button AUTO COOL Page 38  Pa c k i n g a n d un p a c k i n g t h e u n i t Instructions for packing and unpacking the unit: Unpacking: Indoor unit: 1.Cut the sealing tape on the carton with a knife, one cut on the left, one cut in the middle and one cut on the right. 2.Use the vice to take out the sealing nails on the top of the carton. 3.Open the carton. 4.Take out the middle support plate if it is included. 5.Take out the accessory package, and take out the connecting wire if it is included. 6.Lift the machine out of the carton and lay it flat. 7.Remove the left and right package foam or the upper and lower packaging foam, untie the packaging bag. Outdoor Unit 1.Cut the packing belt. 2.Take the unit out of the carton. 3.Remove the foam from the unit. 4.Remove the packaging bag from the unit. Packing: Indoor unit: 1.Put the indoor unit into the packing bag. 2.Attach the left and right package foam or the upper and lower packaging foam to the unit. 3.Put the unit into the carton, then put accessory package in. 4.Close the carton and seal it with the tape. 5.Using the packing belt if necessary. Outdoor unit: 1.Put the outdoor unit into the packing bag. 2.Put the bottom foam into the box. 3.Put the unit into the carton, then put the upper packaging foam on the unit. 4.Close the carton and seal it with the tape. 5.Using the packing belt if necessary. NOTE: Please keep all packaging items if you may need in the future. Packing and unpacking the unit Page 39  CS014UI-EP(B) 16122000009397 20210719 The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website: https://support.senville.com, please check for the latest version.